Privacy Policy

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

 

Privacy Notice

Arissa Staffing and its worldwide affiliates and subsidiaries (collectively “Arissa Staffing”, “us”, “we”, “our”) are committed to protecting your privacy while providing you with a positive experience on our website and in using our products and services.
 
This Privacy Notice (“Notice”) explains our privacy practices and provides information on how and why we collect, use and share your personal information through our interaction with you in relation to our products and services, when you visit our websites, and associated sub-domains (“Website“), when you use our desktop, IP desk phone, mobile applications, our integrated business apps or our lab solutions (“Apps“) or when you use our cloud communications and collaboration solutions (“Services“). The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.
 
Additional information on our personal information practices may be provided in supplemental terms and conditions, supplemental privacy statements, or notices provided prior to or at the time of data collection.
QUICK LINKS

We recommend that you read this Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Notice, then you can click on the relevant link below to jump to that section.
 
 
HOW WE COLLECT YOUR PERSONAL INFORMATION
  • We collect your personal information when you actively provide it to us through your interactions with us. 
  • We may automatically collect personal information from you as you use our Apps and Services,  as a user or a participant, including recording communications, when enabled, or when you visit our Websites.
  • We may receive personal information about you from a business or commercial partner or another user of our Apps and Services.  
  • We may infer or derive personal information based on other information we collect, such as with Service features that provide conversation intelligence.
 
Personal information we collect through your interactions with: Arissa Staffing; our Websites; Apps and Services as a user or a participant
 
Account information:
 
  • Account holders’ usernames and account numbers, phone number, language preference, title, department.
 
 
User content:
 
  • Files, any content of communication in any format (including  but not limited to documents, SMS, pictures, transcripts, notes, recordings, voicemails, etc.) or other information you or another user or participant upload, provide, grant access to or otherwise implement. *Note that users and participants control the content that they provide, and it may include any category of personal information.
 
Service Usage Data:
 
  • Device information (such as IP address, ISP, device and operating system type, operating system and client version, client version, type of microphone or speakers, and other related information)
  • System logs, including usage logs, backend logs, client logs
  • Internal feature usage analytics  
  • Cookie identifiers 
  • Traffic data about the communications that take place through our platform (such as chat, video conferencing) which include, network monitoring data, and call detail records produced by a telephone call or other telecommunications transactions. The call detail record contains various attributes of the call, such as time, duration, completion status, source number and destination number.
  • Quality of Service data
  • Fraud and threat analysis data
  • Connection type and related information (e.g., connected over WiFi)
 
Geolocation information: 
 
  • Information about where you are located when using the Services.
 
Inferred or derived data:
 
  • Inferred or derived data may include a summary of information included in recorded content processed by conversation intelligence. Users and participants control the content they provide.
 
Your communications with us:
 
  • Surveys, voice and video calls and related recordings and transcripts, emails and messages, interactions with chatbots available as part of our Services or Websites, etc.
 
Other information:
 
  • Any personal information that a user or guest voluntarily provides through their use of the Services, including synchronizing contact information, or through integrations with other applications.
WHAT PERSONAL INFORMATION WE COLLECT
 
Personal Information you actively provide to us or we collect from third parties, business partners, other users, and service providers, or which is publicly available
 
Your contact information/Identifiers: Name, username, email address, phone number, identity documents, IP address, and any other identifiers a user provides when accessing or using the Apps or Services.
 
Your payment information: Billing name, address, and credit card or other payment information.
 
Other information: Social media profiles, LinkedIn URLs, custom profiles and any other information about you that you may voluntarily provide or any information about you that may be publicly available.
HOW WE USE YOUR PERSONAL INFORMATION
 
We use your personal information for the following purposes, to: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Create your account; Provide you with Rehab Services; Manage your order and our customer relationship; Market and advertise our Services; Perform surveys; Provide internal training and ensure quality assurance; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website, Apps, and Services; Provide customers dashboards and reports; Conduct fraud and threat analysis and, detect and prevent spam or unlawful or abusive activity or other violations of our Privacy Policy; Monitor performance of our data centers and networks; Conduct analytics to improve Arissa Staffing Website, App and Service performance; Personalize your experience with our Websites, Apps and Services; Comply with applicable law including those regulating call detail records; and Perform billing for our Services.  
 
We may use artificial intelligence, machine learning, or other similar technology to provide, maintain, support, and improve our Services and our interactions with you. 
 
We do not pass any individual’s consent to receive SMS from any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, the functions they perform, and how you can control Cookies.

HOW WE RESPECT YOUR PRIVACY RIGHTS
 
We provide you with the opportunity to access, review, modify, and delete your personal information that we process.
 
Requests from End Users regarding personal information we process on behalf of our Customers as a Data Processor or Service provider
 
We provide our Services and Apps as ordered by our customers and in that context, we act as data processor or service provider on behalf of our customers.  In particular, when processing the content of communications such as voicemails, faxes, recordings, etc., in connection with our Services, we do so on behalf of our Customers and in accordance with their instructions as a data processor or service provider. This means that if you believe Arissa Staffing may have collected or stored personal information about you on behalf of a customer as a data processor or service provider or if you wish to access, review, modify or delete any content of your communications, under applicable law or otherwise, you should direct your request to that Customer.
HOW WE KEEP YOUR PERSONAL INFORMATION SECURED
 
Keeping your information secure is important to us. We have taken appropriate steps designed to reduce the risk that your personal information may be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction.
HOW LONG WE RETAIN YOUR PERSONAL INFORMATION
 
We will retain your personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.
 
Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

SMS Terms and Conditions

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at arissastaffing.com.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Arissa Staffing and its affiliated companies. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at arissastaffing.com. Message HELP for help. Reply STOP to any message to opt out.

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